Shipping policy

Shipping Policy

Processing Time

All orders are processed within 1–3 business days. Once your order has been processed, you will receive a confirmation email with tracking information.

Shipping Time

Estimated delivery time is 7–15 business days, depending on your location. Please note that shipping times may vary due to customs, weather conditions, or high demand periods.

Shipping Locations

We currently ship to multiple countries worldwide. If your country is available at checkout, we can ship to you.

Tracking Information

Once your order has been shipped, you will receive a tracking number via email. Tracking updates may take 24–72 hours to appear.

Delays

While we do our best to deliver your order on time, delays may occasionally occur due to factors outside our control. We appreciate your patience.

Incorrect Address

Please make sure all shipping information is correct before placing your order. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

Lost or Stolen Packages

LensTrail is not responsible for lost or stolen packages once marked as delivered. If you experience any issues, please contact us and we’ll do our best to assist you.