Refund policy

Refund Policy

We do not accept returns.

Refunds are issued only under the conditions outlined below.

Order Cancellation

Orders may be canceled within 24 hours of being placed.

After this period, the order is automatically processed and prepared, and cancellations or refunds will no longer be accepted.

Damaged or Defective Items

Refunds (or replacements, at our discretion) are only issued if the product arrives damaged or defective.

To be eligible for a refund, customers must:

Contact us within 48 hours of delivery

Provide clear photos or videos showing the damage or defect

Include the order number in the message

If the claim is approved, we will issue a refund or replacement, depending on the situation.

Non-Refundable Situations

Refunds will not be issued for:

Orders requested to be canceled after 24 hours

Delays caused by incorrect, incomplete, or missing customer information

Normal wear and tear

Change of mind after the order has been processed

Items that are not damaged or defective

Refund Processing

Approved refunds will be issued to the original payment method.

Processing times may vary depending on the payment provider or bank.

🔒 Important Notice

Since we do not accept physical returns, all refund requests are subject to review and approval based on the evidence provided.